Privacy Policy

At dotCanada.com, we are committed to protecting your privacy.

The Information Collected and How It Is Used

At dotCanada.com, we are committed to protecting your privacy. The limited information we do collect is used to provide you with a personalized experience, better service, and at times, bring you value-added offers from our partners.

Cookies

Our site uses cookies to deliver content specific to your interests and to save your encrypted password so you don’t have to re-enter it each time you visit our site. Also, we use cookies to make sure you don’t see the same ad repeatedly.

E-mail & Demographic Data

Our site’s registration form requires users to give us contact information (i.e. name and e-mail address) and demographic information (i.e. interests and business information). We may use contact information from the registration form to send you a weekly dotCanada.com newsletter, and to send you information that may help your business grow. The customer’s contact information is also used to contact the visitor when necessary (i.e. customer support issues). Users may later opt-out of receiving future mailings if they have opted-in initially; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor the customer’s experience at our site, showing content that we think might be of interest, and displaying the content according to customer preferences.

Online Surveys

At times we conduct completely voluntary online surveys where we ask for contact information and solicit feedback on various topics from visitors. We use the collected data from such surveys to fine tune our product and service offerings. And we use contact data to follow-up with you to highlight the changes we have made to our business based on your feedback.

Contests

We run contests on our site from time to time where we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

Public Forums

This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

All data collected at dotCanada.com is done so with the use of secure servers. The secure server software (SSL) encrypts all payment information you input before it is sent to us. Furthermore, all of the data we collect is protected against unauthorized access.

Choice/Opt-Out

During the registration process, you are provided with the opportunity to opt out of receiving marketing and promotional communications from dotCanada.com and our partners that are not directly related to the services we provide. dotCanada.com, its affiliates or partners may use the information associated with your account to contact you with these special offers.

To unsubscribe from dotCanada.com newsletters and promotional mailings, please update your preferences with our subscription settings tool or e-mail us at Hosting Support.

If you would like to cancel your dotCanada.com plan completely, please contact Customer Service through our online support form.

Please note: dotCanada.com reserves the right to send e-mail communications relating directly to their accounts to all active members.

Corrections & Update

To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your Members Area. Alternatively, you can contact the Hosting Support through our online support form.

Contacting dotCanada.com

If you have any questions about this privacy statement, the practices of this site, or your dealings with dotCanada.com, you can contact:

dotCanada.com
A division of Light Speed
55 King Street West, 7th Floor
Kitchener, Ontario
Canada, N2G4W1

Updated January 1, 2012