About Us
Find out why we are trusted by over 25,000 businesses to host over 35,000 web sites. We provide the tools you need to get your business online including hosting, email, domains and an award winning website builder.
dotCanada - 100% Canadian
Since 2002, dotCanada has been providing Canadian Web Hosting to Canadian businesses. We understand what Canadians needs and we've been keeping Canadian business online for over 20 years.
100% Satisfaction Support
We provide all of our customers with the highest level of service and support in the industry. dotCanada's knowledgable and friendly support staff are available around the clock to address your needs. Our toll-free technical support team resolves 93% of client issues in under five minutes. Our average phone support wait time is under two minutes. All of our phone technicians are based in North America and know what it takes to be the best and how to help make your site a success.
Experienced Company & Staff
dotCanada has been providing web hosting since 2002. With over 20 years of experience, we have the experience you need to support you and help you deliver the best website for your business. Our technical support team is available to you via our full featured helpdesk, live chat or toll free telephone.
Our first web hosting support technician from 2002, Mike Fillator, is now dotCanada.com's General Manager of Hosting Operations.
Fair, Competitive Prices
dotCanada is not the cheapest provider. We offer great hosting at reasonable prices. Fair prices. We show our prices upfront. We explain when a discount is for a limited time. We understand this isn't as appealing as hiding prices but we prefer honest & fair pricing practices.
All of our plans offer unlimited bandwidth (subject to fair usage policy) to ensure you are not penalized if your site becomes popular - we want your business to grow with us.
OUR COMPANY IN NUMBERS
Why Customers Choose Us?
Your website needs to be online. Your business needs to be online. When you're not online, your clients and potential customers could go to your competitor. We get that and we won't let that happen.
We don't just offer 99.9% uptime. We guarantee it, in writing. dotCanada's web hosting and WordPress hosting SLA (service level agreement) guarantees that if we don't deliver 99.9% uptime, we will credit you with 24x service credit for downtime. This means if your website is down for one hour, we will credit you one full day of service.
20+
Years in Business
25,000+
Customers
99.9%
Uptime Guaranteed
ABOUT US
Management Team
Our management team has over 45 years in the web hosting industry.
Richard Madison
CHIEF EXECUTIVE OFFICER / PRESIDENTRichard has been in the web hosting industry since 2002. With a software development background, he helped design and develop in-house automated provisioning long before cPanel and WHMCS, giving dotCanada an early strategic advantage over others in the industry.
Mike Fillator
GENERAL MANAGER, HOSTING OPERATIONSMike started with our parent company Light Speed Technologies, as a certified network engineer in 1999, about three years before dotCanada was born. Mike oversaw our infrastructure growth through the early years and now manages our entire hosting portfolio, including dotCanada and five international brands.
Extra Savings
Save up to 83% today on our web hosting and WordPress hosting plans. We'll also throw in your domain registration or transfer for free - a $30.00 value. (Limited time offer)
Clients Reviews
Our business exposure has thrived because of the outstanding products and professional service dotCanada has supplied for more than a fair price. We were unable to find anything even close to what dotCanada offered. Simply put, using dotCanada has been one of the best business decisions I’ve made.
Will Taylor
Customer since 2005, E&L Wine and Brew, www.elwineandbrew.com
Customer since 2005, E&L Wine and Brew, www.elwineandbrew.com
dotCanada.com provided us with an easy way to establish our corporate presence online. In just a few minutes we designed, revised and published our website and set up our email. I recommend this service to anyone with the need for an inexpensive, user friendly website and email host.
Dave Green
Customer since 2009, Edge Info Systems, www.edgeinfo.ca
Customer since 2009, Edge Info Systems, www.edgeinfo.ca
We purchased a hosting package from dotCanada through our Costco Executive membership. We need perfect uptime as our business offers high volume Customs Brokerage services to the U.S. and Canada. We appreciate the peace of mind of knowing that our website is always up and running.
Matt Kuhn
Customer since 2009, Customsquote Brokerage Services, www.customsquote.com
Customer since 2009, Customsquote Brokerage Services, www.customsquote.com
Support You Can Rely On
We have been providing web hosting since 2002. With over 20 years experience we have the expertise to support you and help you deliver the best website for your business.
1 minute, 10 minutes
Our live chat response time is under 1 minute. Our support ticket response time is under 10 minutes.
The first time, 93% of the time
Our support team resolves 93% of customer support issues on the first interaction.
24x7 technical support
We offer toll-free 24x7 award winning technical support on all hosting packages.
