Articles

Accessing email/webmail from outside of cPanel

Although you can access your webmail from within cPanel, you can also log into a dotCanada...
Account suspensions due to spam

In these situations, what happens is an ISP, like Rogers, receives multiple complaints about...
Can I have multiple passwords or security options for users or secondary domains in my dotCanada account?

You only have one password to log on to cPanel (your control panel) itself. This password can...
Email - I can send, but I can't seem to receive

There is most likely a problem with your settings. Here are some places to troubleshoot:...
How can I reduce the amount of spam I get?

There are few simple steps you can follow to minimize the amount of spam you receive to your...
How do I set up email on my Mac?

Actually, Apple has a pretty good explanation on this at:...
How many email accounts do I get? Are there any limitations?

Depending on the package you choose, dotCanada offers unlimited number of email addresses with...
How to Create a Default Email Account

Now let's set our Default (or catchall) email address. The default email address will "catch" any...
How to Create an Auto Responder

This tutorial will teach you how to create an auto responder. You can use auto responders to...
How to Trace an Email Address

This tutorial will teach how to trace an email address. This feature allows you to view how the...
Is there a size limit on incoming/outgoing email?

Yes. dotCanada accounts are configured so email larger than 10MB cannot be sent or received....
Mail Error 503 valid RCPT command must precede DATA

When sending email, if you receive an immediate bounceback, such as the following: Â...
Setting up Email Authentication

This tutorial will teach how to set up Email Authentication. Email Authentication is the effort...
Webmail login errors

Are you getting the following error message when trying to send an email? There was an error...
What is Web mail?

Web Mail, sometimes spelled webmail, is a method of managing email for your web site(s) online....