Articles

Can I change the drive letter from L: to something else?

The default installation of Ybackup will select 'L' as your drive letter. If, for some reason,...
How can I access my Ybackup Briefcase?

Files are accessible through a web browser or on your Mac and PC. To login online simply visit...
How can I see my Briefcase files online?

Login to the web portal at <username>.ybackup.com and select the Briefcase tab.Your entire...
What if I don't want Briefcase files stored on my hard drive, but want them only online?

If you don't want files to be cached on your local drive, you can simply right click on them and...
What is Ybackup Briefcase?

Ybackup Briefcase is our flexible and innovative access-anywhere product, that lets you access...
Can I upload files to my Briefcase from anywhere?

Your personalized web portal has integrated Java and Flash web uploaders. These allow...
Can I use Ybackup Briefcase on multiple computers?

Ybackup Briefcase can be installed on as multiple computers at no extra cost. All of your...
Do I have to have an internet connection to use the Briefcase drive?

You need an internet connection to set up Ybackup - and if you're connected to the internet then...
How can I play music from my web browser?

All your MP3 files will be automatically added to the Ybackup Music Browser. You can search by...
How can I recover a previous version of a file?

Ybackup keeps up to 30 versions of a file and you can restore any of these versions at any...
How can I view or edit documents through the web portal?

You can view supported documents from the Backup or Briefcase, however you can only edit...
How do I get a Briefcase drive on my PC or Mac?

Once you've activated your Ybackup Briefcase and Backup account you will need to install the...
How do I share files?

You can only share fully uploaded files within the Briefcase, and these can be shared both...
Livedrive under Linux

Ybackup does not have a Linux client and we do not provide support for Linux users although you...
What are applications and how can I install them?

The web portal allows you to use plugins to edit documents online, any changes you make will be...
Where are files on my Briefcase drive actually stored?

Your Briefcase files are all stored online. But if you've installed the Ybackup Desktop Software,...
Why can't I use all of my Briefcase? Why does the Briefcase show the wrong size?

The properties of the Ybackup Briefcase always mirror the local drive used as the cache drive so...