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Knowledgebase

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Hosting FAQs (200)

Our FAQ Library contains answers to our most Frequently Asked Questions.

Most Popular Articles

Mail Error 503 valid RCPT command must precede DATA

When sending email, if you receive an immediate bounceback, such as the following:   Subject:...

Accessing email/webmail from outside of cPanel

Although you can access your webmail from within cPanel, you can also log into a dotCanada...

Email - I can send, but I can't seem to receive

There is most likely a problem with your settings. Here are some places to troubleshoot:...

What payment methods do you accept?

dotcanada accepts Visa, MasterCard, American Express, and Paypal payments.

How to Login to cPanel

Before you can log into cPanel, you must open your Internet browser. This will work in whatever...

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