• Friday, August 28, 2020

Hardware Upgrade

 

This is just a quick note to let you know that accounts on our Bowell server are being moved to a new (more powerful) server with 256 GB RAM and faster SSD drives.

Our goal was to move the current IPs to the new server, but due to unforeseeable conflicts, we won't be able to do this.

 

For most customers, there is nothing required from you to ensure this upgrade completes smoothly.  There are a couple of things to note:

Customers using their own nameservers (i.e. not dns1.dotcanada.com, dns2.dotcanada.com, etc…) will need to change the IP address that the domains points to from 198.57.27.216 to 158.51.123.193.

If you are not sure if this affects you, please contact support@dotcanada.com.

 

Customers logging into cPanel and Webmail via the server name will need to change the address used to log in:

Previous cPanel Login: https://bowell.dotcanada.com:2083

New cPanel Login: https://laurier.mysecureservers.com:2083

 

Previous Webmail Login: https://bowell.dotcanada.com:2096

New Webmail Login: https://laurier.mysecureservers.com:2096

 

Please note, you can also log into your cPanel and Webmail through your domain:

cPanel Login: https://www.yourdomain.com:2083

Webmail Login: https://www.yourdomain.com:2096

 

Thank you for choosing dotCanada as your hosting provider.

 

dotCanada.com Support