Friday, February 3, 2012
Please be advised, we are currently experiencing some technical difficulties with our phones and are not receiving calls. If you require assistance, please open up a support ticket and we will assist you as soon as possible. We apologize for any inconvenience this may cause. dotCanada support team
Friday, July 8, 2011
Priority - Critical We're aware of drive issues affecting server performance and stability. We're working on replacing the hardware now and will post more updates soon. Update: The affected hardware has been replaced and a filesystem check is currently in progress. Update 1:00pm EST: The server is now booting and sites should start to come online shortly. The RAID is rebuilding...
Tuesday, May 31, 2011
Début : mardi 31 mai 2011 à 22:00 HAE Le temps de maintenance : 4H Impact : Interruption de service Les clients affectés : ceux hébergés sur les serveurs Panelbox suivants : S002 - S009 - S013 - S016 . Une maintenance est prévue sur Panelbox serveurs S002 - S009 - S013 - S016 , provoquant une...
Tuesday, May 31, 2011
Start: Tuesday, May 31, 2011 at 22:00 EDT Maintenance time: 4H Impact: Service outage Customers affected: those hosted on the following Panelbox servers: S002 – S009 – S013 – S016. A maintenance is planned on Panelbox servers S002 – S009 – S013 – S016, causing an outage for all customers hosted on these servers Tuesday,...
Tuesday, May 17, 2011
Début: mercredi 18 mai 2011 à 22:00 EST Durée: 4H Impact: Interruption de service Clients affectés: les clients hébergés sur Panelbox Abbott, King, Diefenbaker, et Trudeau Une maintenance est prévue le mercredi 18 mai 2011 à 22:00 EST sur les serveurs Panelbox S019 – S023 – S026 – S015 Type d'intervention: vérification du système de fichiers (fsck). Objectif: améliorer la...
Sunday, May 15, 2011
Start: Wednesday, May 18, 2011 at 22:00 EST Duration: 4H Impact: Service interruption Affected clients: clients hosted on Panelbox Abbott, King, Diefenbaker, an Trudeau A maintenance is scheduled Wednesday, May 18, 2011 at 22:00 EST on servers Panelbox S019 – S023 – S026 – S015 Intervention Type: file system check (fsck) Objective: To...
Wednesday, March 9, 2011
Nous nous excusons pour la précédente interruption sur les serveurs suivants: Calgary Edmonton Ces serveurs sont de nouveau fonctionnels.
Wednesday, March 9, 2011
Service Restoration on Macdonald, Edmonton and Calgary We apologize for the previous interruption on the following servers: Calgary Edmonton These servers are now back online.
Wednesday, March 9, 2011
Nous avons été informés d’une interruption de service sur les serveurs suivants: Edmonton Calgary Nos techniciens de serveurs niveau 3 sont en train de travailler sur le problème et nous vous fournirons de plus amples informations dès qu’elles seront disponibles. Nous nous excusons pour cette interruption de service.
Wednesday, March 9, 2011
We are currently aware of a Cpanel service interruption on the following servers: Edmonton Calgary Our Tier 3 Server Technicians are working on the problem and we will provide more information as it becomes available. We apologize for this service interruption.
