Questions
Who is dotCanada.com?
dotCanada is an easy-to-use, customer-focused and reliable shared hosting provider focusing on a range of value priced plans and services.
dotCanada.com has been providing shared hosting since 2002 with a solid commitment to customer support and providing easy-to-use Web hosting solutions that include innovative features and services.
We do everything we can to make sure that having a Web site helps you improve your business without draining your time and money.
What is Web hosting?
Web hosting is a service that allows users to post Web pages to the Internet. A Web host, or hosting service provider (HSP), is a business that provides the technologies and services needed for Web sites to be viewed on the Web.
What is a domain name?
A domain name is a series of letters and numbers (or words) which determines the address of your site. Our domain name is dotCanada.com.
We can register a domain name when you order hosting from us, or you will need to have previously registered a domain name before your web site becomes accessible at this address.
Why do I need a website?
There are many reasons why you should have a web site. The primary reasons are that they provide a cost-effective way of communicating, as well as widen your horizons to a global community. Specific reasons include:
- To use email
- To generate awareness
- To do business online
- To improve communication
- To receive information
- To improve competitive advantage
How do I signup? Can I signup on the phone?
No, we only accept sign ups through our secure website. We process all sign ups and renewals online for security reasons.
Our online processing procedure includes verifying your IP against your billing address, as well as comparing your billing address with your credit card address and over 25 other fraud protection procedures. Our online fraud checking helps keep costs down and is one of the reasons we can provide web hosting at such a reasonable price.
How can I pay for my Web hosting?
At dotCanada.com we accept Visa, Mastercard and American Express. You can also pay with PayPal® or by check.
How long does it take to set up a Web site?
The design and launch of your web site can take between an hour and a few days depending on your experience level. dotCanada gives you all the tools you need to get your web site online. Our technical support staff is available to help you 24x7.
I've seen hosting for $3.95/month. Why don't I just go with the cheapest hosting?
A Web host has to make a profit to continue operating. Some hosts do not properly understand the market, and may be pricing themselves too cheap.
You can take your chances with a host that sell for less than dotCanada.com, but with our excellent service and support, why would you?
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